Simulator Support Engineer

To strengthen the Operations team VSTEP is looking for a Simulator support engineer. As a Simulator support engineer at VSTEP you will be supporting our clients and Simulator Engineers on IT related issues that occur during preparation, installation and training of our simulators. You will be in close contact with our Simulator engineers and Software Developers to standardize the simulator computer hardware and Windows environment to maximize the performance of our simulator products.

Job description

Your daily activities will be: 

  • Assist with the installation of simulators 
  • Handle (remote) support for our simulators installed worldwide 
  • Advise on standardizing our simulator hardware  
  • Implement and validate new hardware and software (Windows) components for simulator training 


You have: 

  • A degree in ICT level 3 or 4  
  • Good understanding of computer networking 
  • Affinity with computer hardware solutions 
  • Good communication skills in English and preferably also in Dutch
  • An enthusiastic and quality-oriented attitude
  • A Dutch working permit
  • Technical knowledge of computers and computers networking 
  • A European driving license, category B

You are: 

  • A team player, but also able to operate independently  
  • Able to work in an organized manner 
  • Available 32-40 hours a week  
  • Easy to communicate with and able to communicate with clients 
  • Proactively willing to keep your knowledge up to date 
  • Interested to learn new technologies 
  • Able to share your knowledge with your colleagues 
  • Flexible to travel and work on location if req

Nice to have:

  • Microsoft or CompTIA certificates 
  • Affinity with virtual reality and real-time simulations
  • Knowledge of Marine equipment 

Our offer: 

  • A professional, informal work environment, in the middle of Rotterdam – our HQ is located right across the Central Station, with a panoramic view over the city
  • The chance to work on different international projects
  • You can choose your own working hours between 07:00 and 19:00
  • 25 annual holidays/ 200 holiday hours based on a 40-hour contract
  • Competitive salary and benefits


When you are ready to apply please send your cover letter and resume to Saskia van der Zande via We look forward to hearing from you!

Please note that we will store your personal information on our server for the maximum of four weeks after ending the application process. If you desire we can delete your information before that time. The request can be sent to


VSTEP is a leading International developer and manufacturer of simulators and virtual training software. VSTEP creates and manufactures maritime simulators and 3D virtual training applications for clients around the globe, both civilian and governmental. For more information, navigate to our About Us page or follow us on Linkedin.