Tårnby Fire Department trains with Response Simulator Incident Command 

RS User Case

Tårnby Fire Department trains with Response Simulator Incident Command 

Company profile 

Tårnby Fire Department is the main fire department in the municipality of Tårnby in Denmark. This fire department is not only responsible for the safety and security of 41,000 residents, but also for the Copenhagen Airport and Drogden tunnel. Therefore, personnel at Tårnby Fire Department were on the lookout for an advanced and modern simulator tool that could enhance their crew’s competencies and skills – Response Simulator.

We spoke with Niklas Ejstrup, a firefighter at Tårnby, who gave us deeper insight on how firefighters use Response Simulator in their trainings and the benefits it added to the fire department.

Organisational challenges

Previously, firefighters at Tårnby were unable to practise realistic scenarios within big injury sites. Team leaders and incident commanders had difficulties training for larger, more complex incidents. Tårnby personnel also struggled with communication and decision-making competencies.  

Industry

Safety and security

Key takeaways

  • High levels of realism allowed for vigorous training.

  • Training possibilities enabled numerous scenarios and more training opportunities.

  • Consistent support from VSTEP’s team and strong communication ensured Tårnby’s needs were met.

Company profile 

Tårnby Fire Department is the main fire department in the municipality of Tårnby in Denmark. This fire department is not only responsible for the safety and security of 41,000 residents, but also for the Copenhagen Airport and Drogden tunnel.

Therefore, personnel at Tårnby Fire Department were on the lookout for an advanced and modern simulator tool that could enhance their crew’s competencies and skills – Response Simulator.

We spoke with Niklas Ejstrup, a firefighter at Tårnby, who gave us deeper insight on how firefighters use Response Simulator in their trainings and the benefits it added to the fire department.

Organisational challenges

Previously, firefighters at Tårnby were unable to practise realistic scenarios within big injury sites. Team leaders and incident commanders had difficulties training for larger, more complex incidents. Tårnby personnel also struggled with communication and decision-making competencies.  

Industry

Safety and security

Key takeaways

  • High levels of realism allowed for vigorous training.

  • Training possibilities enabled numerous scenarios and more training opportunities.

  • Consistent support from VSTEP’s team and strong communication ensured Tårnby’s needs were met.

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How did Response Simulator stand out? 

Response Simulator was able to offer Tårnby Fire Department with the flexibility to create a custom configuration that fit their needs. RS was also an affordable option, which meant that the fire department could benefit from advanced and cost effective virtual training tools.

Top RS features  

Niklas detailed to VSTEP that he “loves the level of realism” of Response Simulator. This feature has allowed the firefighters at Tårnby Fire Department to create and train with scenarios that are lifelike, thus enhancing the immersion of training. Furthermore, the endless training possibilities and customisation features of Response Simulator is thoroughly enjoyed by our client.  

Since using RS, the Tårnby Fire Department was able to run four scenarios that appeared “almost perfect”, in the words of Niklas. The team leaders and commanders have also tested two scenarios with positive results!

Experience with VSTEP Simulation  

When asked about his experience working with VSTEP, Niklas stated that he appreciated the consistent support that VSTEP provided. VSTEP always strives to support our clients as fast as possible and as much as possible. We are proud to work alongside Tårnby Fire Department client and strengthen our relationship.

Thoughts on the future  

According to Niklas, organisations will be using virtual training tools more often. This is thanks to the opportunities that virtual tools provide for different modes of training. Using virtual training tools is also less expensive and decreases the risk associated with physical training for firefighters particularly.  

TaarnbyPIC1

How did Response Simulator stand out? 

Response Simulator was able to offer Tårnby Fire Department with the flexibility to create a custom configuration that fit their needs. RS was also an affordable option, which meant that the fire department could benefit from advanced and cost effective virtual training tools.

tarnbs

Top RS features  

Niklas detailed to VSTEP that he “loves the level of realism” of Response Simulator. This feature has allowed the firefighters at Tårnby Fire Department to create and train with scenarios that are lifelike, thus enhancing the immersion of training. Furthermore, the endless training possibilities and customisation features of Response Simulator is thoroughly enjoyed by our client.  

Since using RS, the Tårnby Fire Department was able to run four scenarios that appeared “almost perfect”, in the words of Niklas. The team leaders and commanders have also tested two scenarios with positive results!

TARNBYpic2

Experience with VSTEP Simulation  

When asked about his experience working with VSTEP, Niklas stated that he appreciated the consistent support that VSTEP provided. VSTEP always strives to support our clients as fast as possible and as much as possible. We are proud to work alongside Tårnby Fire Department client and strengthen our relationship.

Thoughts on the future  

According to Niklas, organisations will be using virtual training tools more often. This is thanks to the opportunities that virtual tools provide for different modes of training. Using virtual training tools is also less expensive and decreases the risk associated with physical training for firefighters particularly.  

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Firefighter at Tårnby

Niklas Ejstrup

Before using RS, we had no opportunity to train for bigger and more complex scenarios. Now by using RS, we have endless possibilities to create any possible scenario, at a much more affordable price point than live training.

Screen Shot 2020-05-14 at 1.36.31 PM

Firefighter at Tårnby

Niklas Ejstrup

Before using RS, we had difficulties training for larger, more complex incidents. Now, by using RS, we have endless possibilities to create any scenarios we want, at a much more affordable price point than live training.